Our clients speak.

Our company was looking to move away from our original IT service because we felt that they weren’t meeting or listening to our needs. We chose TAZ Networks because they are Michigan-based and communicated clearly with us. Every single TAZ Networks employee we have had contact with has been extremely friendly and professional. Staff members are always so understanding with all of our requests — even if we’re ambiguous. It’s always nice reaching a solution quickly while having a friendly voice on the other end of the phone. TAZ Networks goes above and beyond to make their clients feel more like family.

We started with TAZ Networks due to our company’s growth and the need for a secure IT company. We realized we had a gap in our security and needed a better solution. I enjoy TAZ Networks because of the excellent customer service. Any time we have an issue, TAZ Networks is only a phone call away. The service is always prompt and the contacts are friendly and very knowledgeable. From the techs that have come to the office, to the people on the phones, I enjoy the people that are part of TAZ Networks. I always feel like I’m a priority. They couldn’t be more friendly and easy to communicate with. We at The HCS Group always say we want to treat our clients the same way we would want a family member treated. That’s the type of service TAZ Networks provides.

We need a hybrid approach to IT support since we are not large enough to support an in-house IT person. TAZ Networks has the depth of capabilities to fill this role very well. We get prompt, timely and courteous support whatever our needs are, from large, crisis issues like our system being down, to the daily software issues. The staff is always professional and has a “can-do” approach.

Prior to working with TAZ Networks, TEI had an in-house IT person. But our system had become too complex for one person with limited experience to manage. Eventually, the best course of action was to hire a team of professionals to handle our IT needs. From the very start, TAZ Networks made us feel confident in their services. Their experience with other manufacturing facilities was the right strategy for our continued growth and security. We needed a dependable, competent team that knew what they were doing and were available when we needed them. We have found that team in TAZ Networks. Issues are dealt with in a timely manner. Overall, our business productivity has gone up as TAZ Networks replaces old equipment with faster and more secure technology and can quantify ROI with TAZ Networks in just one year. We look forward to working with TAZ Networks for a long time to come.